Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx0B-8016B02B"

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SYMPTOMS
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch application.
An unexpected error occurred. Please report the following error code your System Administrator.
Error code: xxxxxx-xxxxxx0B-8016B02B
CAUSE
This problem occurs when the maximum block size of the SoftGrid Virtual Application server is smaller than the maximum block size of the .sft file.

This situation may occur after you stream a new or updated .sft file for the first time. When the .sft file is copied from the sequencer to the SoftGrid Virtual Application server, the file is corrupted.
RESOLUTION
To resolve this problem, copy the .sft file again from its original location. Or, restore the .sft file from a backup.
MORE INFORMATION
For more information about how to troubleshoot the maximum block size, click the following article numbers to view the articles in the Microsoft Knowledge Base:
930839 Error message: "Invalid raw data request: bytes."
930838 Error message: "Invalid chunk size: bytes."
Properties

Article ID: 930768 - Last Review: 01/14/2015 11:10:07 - Revision: 2.1

  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
  • kbnosurvey kbarchive kbtshoot kbexpertiseinter KB930768
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