Error message when you try to upgrade SoftGrid for Terminal Services: "SoftGrid for Terminal Servers must be installed from a console session"

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SYMPTOMS
When you try to upgrade Microsoft SoftGrid for Terminal Services, you receive the following error message:
SoftGrid for Terminal Servers must be installed from a console session.
Note You may also receive this error message when you are performing a new installation of SoftGrid for Terminal Services.
CAUSE
This problem occurs if you try to upgrade SoftGrid for Terminal Services by using a Remote Desktop connection. However, you did not use the /console switch.
RESOLUTION
To resolve this problem, upgrade SoftGrid for Terminal Services by using the /console switch. For example, use a command that resembles the following command:
%systemroot%\system32\mstsc.exe /v:servername /console
Properties

Article ID: 930980 - Last Review: 01/15/2015 17:00:11 - Revision: 2.0

  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
  • kbnosurvey kbarchive kbexpertiseinter kbtshoot KB930980
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