Error message when you try to install the SoftGrid Virtual Application Server: "The installation program encountered an error while attempting to execute a database statement"

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SYMPTOMS
When you try to install the SoftGrid Virtual Application Server, you receive the following error message:
The installation program encountered an error while attempting to execute a database statement. Windows NT user or group '{group_name}' not found. Check the name again.
CAUSE
This problem occurs if the instance of Microsoft SQL Server is not in a trusted Microsoft Windows domain or is not in the same Windows domain as the SoftGrid Virtual Application Server.
RESOLUTION
To resolve this problem, move the instance of SQL Server to a trusted Windows domain or to the same Windows domain as the SoftGrid Virtual Application Server.
Properties

Article ID: 931105 - Last Review: 01/14/2015 11:10:39 - Revision: 1.2

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