Error message when you try to install the SoftGrid Virtual Application Server: "Login failed for user 'C:\Program Files\Microsoft SQL Server\MSSQL\data'"

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SYMPTOMS
You try to install the Microsoft SoftGrid Virtual Application Server. However, the installation fails, and you receive an error message that resembles the following:
The installation program encountered an error while attempting to connect to the database. Login failed for user 'C:\Program Files\Microsoft SQL Server\MSSQL\data'.
CAUSE
This behavior may occur when a number sign (#) character is used in a text-entry box during installation. When this character is used, installation of the SoftGrid Virtual Application Server may fail.
RESOLUTION
Do not use a number sign (#) character in any text-entry box in the SoftGrid InstallShield Wizard.
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Article ID: 931149 - Last Review: 01/14/2015 16:04:57 - Revision: 2.0

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