Error message when you try to start the SoftGrid Client "Error code: xxxxxx-xxxxxx2C-800700C1"

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Symptoms
When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
The SoftGrid Client could not launch {application_name}.
is not a valid Win32 application.
Error code: xxxxxx-xxxxxx2C-800700C1
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.
Cause
This problem can occur if the following conditions are true:
  • The executable file that is specified in the FILENAME attribute of the CODEBASE element of the .OSD file is not an .exe file, a .bat file, or a .cmd file. Use workaround 1.
  • The executable file that is specified in the HREF element of the .OSD file is not an .exe file, a .bat file, or a .cmd file. Use workaround 2.
Workaround
To work around this problem, use the appropriate method.

Workaround 1

Modify the .OSD file by using a text editor to correct the executable file name in the FILENAME attribute.

Workaround 2

Modify the .OSD file by using a text editor to correct the executable file name in the in the HREF element.
Properties

Article ID: 931151 - Last Review: 01/16/2015 15:50:38 - Revision: 3.0

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