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When you try to associate a file with a SoftGrid-enabled application, the SoftGrid Client reports the following error message:
The SoftGrid Client could not launch the application you requested. The launch was canceled because you did not select an application to be used to open your document. Error code: xxxxxx-xxxxxx01-00031009
Therefore, the application does not start as expected.
This problem occurs in the following scenario:
When a file that is not associated with a SoftGrid file type is opened in the Softricity SoftGrid Client Tray, the "SoftGrid – New File Type" window is displayed. If you click Cancel in this situation, the error code that is described in the "Symptoms" section is displayed.