Error message when you click "Refresh Server" in SoftGrid Client Management: "Error code: xxxxxx-xxxxxx0A-00008016"

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SYMPTOMS
When you click Refresh Server in SoftGrid Client Management, you receive the following error message:
A network error occurred. Please try again in a few minutes. If the problem persists, please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0A-00008016
CAUSE
This problem occurs if the following conditions are true:
  • The server is configured as a standard HTTP server.
  • The path of the .xml file is incorrect in SoftGrid Client Management.
RESOLUTION
To resolve this problem, make sure that the path of the .xml file and the name of the Web server are correct. To do this, follow these steps:
  1. Expand Desktop Configuration Servers.
  2. Right-click the server, and then click Properties.
  3. Make any corrections that are required to the contents of the following boxes:
    • Host Name
    • Path
Properties

Article ID: 931243 - Last Review: 01/14/2015 12:39:09 - Revision: 2.0

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