Error message when you try to start an application in SoftGrid Client: "You must restart this session by logging out and logging in again before you can use the SoftGrid Client. Error code: xxxxxx-xxxxxx0E-00002008"
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When you try to start an application in Microsoft SoftGrid Client, the application does not start. Additionally, you receive the following error message:
The SoftGrid Client could not launch
application_name. You must restart this session by logging out and logging in again before you can use the SoftGrid Client. Error code: xxxxxx-xxxxxx0E-00002008
This issue may occur if the following conditions are true:
The SoftGrid Client was installed during a remote desktop session. When you install the SoftGrid Client during a remote desktop session, the SoftGrid Client requires that you log out and then log back in again before you start any applications. The DriveLetter registry value was modified and the system was not restarted. The DriveLetter registry value is located under the following registry subkey: When you change the value data of this registry value, you must restart the SoftGrid Client for the change to take effect.
Article ID: 931579 - Last Review: 01/16/2015 15:51:56 - Revision: 2.0
Applies to Microsoft SoftGrid for Terminal Services Microsoft SoftGrid for Windows Desktops Keywords: kbnosurvey kbarchive kbexpertiseinter kbtshoot KB931579