Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx0A-01F48016"

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SYMPTOMS
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch application_name.
A network error occurred. Please try again in a few minutes. If the problem persists, please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0A-01F48016

The SoftGrid Client could not launch application_name.
The SoftGrid Server has returned an Internal System error. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxxxx-01F48016
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.
CAUSE
This issue occurs if the Max Block Size value of the SoftGrid Virtual Application Server is smaller than the Max Block Size value of the .sft file.
MORE INFORMATION
For more information about how to troubleshoot the Max Block Size, click the following article numbers to view the articles in the Microsoft Knowledge Base:
930839 "Invalid raw data request: bytes" error message
930838 Error message in the SoftGrid Virtual Application Server log file: "41486 'Invalid chunk size: <xxxxxx> bytes'"
Properties

Article ID: 931582 - Last Review: 01/14/2015 12:39:33 - Revision: 2.0

  • Microsoft SoftGrid for Terminal Services
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