Incorrect recording speeds are displayed in the "Recording speed" list in the "Burn to Disc" dialog box when you burn a DVD on a Windows Vista-based computer

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Consider the following scenario. On a Windows Vista-based computer, you insert a writeable DVD into the computer's DVD drive, and then you click Burn files to disc. Next, you click Show formatting options in the Burn a Disc dialog box, and then you click Mastered to burn the DVD by using the Mastered format. In this scenario, incorrect recording speeds are displayed in the Recording speed list in the Burn to Disc dialog box.

For example, if the DVD drive supports an 8x recording speed, Windows Vista displays 3x, 3x, 2x, 1x, and 1x in the Recording speed list. Therefore, you cannot select the correct recording speed for the DVD drive.
This problem occurs because Windows Vista rounds the recording speeds that are supported by the computer's DVD drive to the nearest whole number.

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable1,99907-Mar-200718:37Not applicable
X86_67d9c1d4b9d4f133e0ae7fb645e3c47f_31bf3856ad364e35_6.0.6000.20551_none_7cc7f726bef4c573.manifestNot applicable70007-Mar-200718:37Not applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20551_none_c178baed2ec07203.manifestNot applicable185,71707-Mar-200718:39Not applicable
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_5b69243df90c88c7f2f29056a0175fbf_31bf3856ad364e35_6.0.6000.20551_none_fc173f2e7e5b05f9.manifestNot applicable70407-Mar-200718:37Not applicable
Amd64_67d9c1d4b9d4f133e0ae7fb645e3c47f_31bf3856ad364e35_6.0.6000.20551_none_d8e692aa775236a9.manifestNot applicable70207-Mar-200718:37Not applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20551_none_1d975670e71de339.manifestNot applicable185,74107-Mar-200719:28Not applicable
Package_1_for_kb931936~31bf3856ad364e35~amd64~~ applicable2,01007-Mar-200718:37Not applicable
Package_2_for_kb931936~31bf3856ad364e35~amd64~~ applicable1,79107-Mar-200718:37Not applicable
Update.mumNot applicable1,99907-Mar-200718:37Not applicable

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
More information
For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 931936 - Last Review: 01/16/2015 17:07:06 - Revision: 5.0

Windows Vista Ultimate, Windows Vista Enterprise, Windows Vista Business, Windows Vista Home Premium, Windows Vista Home Basic, Windows Vista Ultimate 64-bit Edition, Windows Vista Enterprise 64-bit Edition, Windows Vista Business 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Starter

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