This article has been archived. It is offered "as is" and will no longer be updated.
Bug #: 487992 (SQLBUDT)
When you try to install the original release version of Microsoft SQL Server 2005 or Microsoft SQL Server 2005 Service Pack 1 (SP1) on a computer that is running Windows Vista, you receive the following error message:
SQL Server Setup failed to execute a command for server configuration. The error was [Microsoft][SQL Native Client][SQL Server]Windows NT user or group ' COMPUTERNAME \SQLServer2005MSSQLUser$ COMPUTERNAME $INSTANCENAME' not found. Check the name again. Refer to the server error logs and Setup logs for detailed error information.
This problem occurs if the following conditions are true:
The name of the computer that is running Windows Vista consists of lowercase characters or of a mixture of lowercase characters and uppercase characters. For example, the name of the computer resembles the following name:
You specify a case-sensitive collation setting for the SQL Server service when you install SQL Server 2005.
Note In some cases, this problem may occur if the name of the computer contains some special characters. For example, this problem may occur if the name of the computer contains some characters in Turkish.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
To work around this problem, use one of the following techniques:
Change the name of the computer to consist of only uppercase characters.
Specify a case-insensitive collation setting for the SQL Server service when you install SQL Server 2005. For more information about how to change the default collation setting for the SQL Server service, visit the following Microsoft Developer Network (MSDN) Web site:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
929105 Error message when you install SQL Server 2005 Express Edition Service Pack 1 in Windows Vista: "Windows NT user or group '<COMPUTERNAME>\SQLServer2005MSSQLUser$ <COMPUTERNAME> $MSSQLSERVER' not found"
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates