Article ID: 932619 - View products that this article applies to.
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In Microsoft Office SharePoint Server 2007, you add a content source to crawl Web content that resides on a computer that is not running Microsoft Windows. Additionally, the computer supports case-sensitive file names and case-sensitive folder names. When you search for crawled content in a folder that has a name that contains uppercase letters, the search query returns no results. For example, this problem occurs when you search for crawled content in a folder that is named FOLDERNAME.
Additionally, the crawl log contains an error message for each URL that contains an uppercase folder name or an uppercase file name. However, the URLs in the crawl log are displayed in lowercase letters.
How to obtain the hotfixThis issue is fixed in the SharePoint Server 2007 Hotfix Package that is dated April 12, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/934793/ )Description of the SharePoint Server hotfix package: April 12, 2007
How to obtain the hotfixThis issue is fixed in the Microsoft Windows SharePoint Services 3.0 Hotfix Package that is dated April 12, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/934790/ )Description of the Windows SharePoint Services hotfix package: April 12, 2007
How to enable the hotfixesImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Note Even if you apply and then enable this hotfix, the crawler always ignores URLs if the URLs differ from other items only in case. For example, if the crawler encounters "file\\Dir\File.docx" and then encounters "File:\\Dir\fILE.docx," the crawler ignores the second item.
How to determine the correct Shared Services Provider (SSP)
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.