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Error message when you try to connect to ESO to play an online game of Age of Empires III: "Account login failed: [103] Account disabled"

SYMPTOMS
When you try to connect to Ensemble Studios Online (ESO) to play an online game of Microsoft Age of Empires III, you may receive the following error message:
Account login failed: [103] Account disabled.
CAUSE
This issue occurs when your ESO account has been banned.
MORE INFORMATION
ESO bans accounts if you use explicit or suggestive language.

For an explanation of why your account has been banned, contact ESO. To do this, send an e-mail message to the following Ensemble Studios Online e-mail address: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
blocked ban lock locked connect Ensemble Studios support error 103
Properties

Article ID: 932690 - Last Review: 09/29/2011 00:51:00 - Revision: 3.0

Microsoft Age of Empires III

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