Article ID: 933062 - View products that this article applies to.
A hotfix is available for Windows Management Instrumentation (WMI) in Microsoft Windows XP. This hotfix improves the stability of the WMI repository. The hotfix includes many of the improvements that are available in WMI in Windows Vista.
OverviewWindows Vista includes many improvements to WMI. These improvements help prevent corruption of the WMI repository. The repository is used for storing WMI information. You may experience corruption of the repository because of a software problem, because of a hardware problem, because of a power outage, or for other reasons.
Generally, corruption issues can be defined as cases in which the following conditions are true:
Note You may experience symptoms that are related to provider load failures or to permissions issues, such as "Access denied" errors. These symptoms do not necessarily indicate that the WMI repository is corrupted. In these situations, we recommend that you use troubleshooting tools and documentation to help determine the cause of the problem. To obtain the WMIDiag.vbs script, visit the following Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=62562The WMI improvements that Windows Vista includes have been ported to Windows XP and to Microsoft Windows Server 2003. You can use the hotfix that is mentioned in this article to improve the stability of the repository on computers that are running Windows XP. This hotfix helps increase the probability that the repository remains stable if you experience an unexpected problem in Windows.
Note The hotfix that is mentioned in this article is not designed to recover or to repair the repository on computers that have already experienced a corruption issue. It is designed only to reduce the probability that the repository could be corrupted by a problem on the computer.
For more information about a Windows Server 2003 version of this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/933061/ )A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows Server 2003
PrerequisitesTo install this hotfix, you must have Windows XP Service Pack 2 (SP2) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou must restart your computer after you install this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 933062 - Last Review: October 8, 2011 - Revision: 4.0