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When you edit multiple records in the Edit Multiple Records window in Microsoft Dynamics CRM 3.0, the fields that have the OnChange event enabled are unavailable. This problem occurs if you have installed Update Rollup 1 for Microsoft Dynamics CRM 3.0.
This problem occurs because Microsoft Dynamics CRM 3.0 disables fields that have the OnChange event enabled in the Edit Multiple Records window. The program disables these fields to prevent the OnChange event from causing errors.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: