Article ID: 934076 - View products that this article applies to.
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When you try to re-publish a briefing book in ProClarity Desktop Professional or in ProClarity Web Professional, you receive the following error message:
Additionally, you may experience the following symptoms:
An item with this name already exists.
This issue may occur if the name of the computer that is running Microsoft SQL Server has changed. ProClarity Analytics Server uses a database in SQL Server to store information about the users, the queries, and the server configurations. If the name of the computer that is running SQL Server changes, SQL Server will corrupt internal information about the computer name.
Note To verify the internal information about the computer name, run the following SQL queries.
If the values that are returned by the queries are not identical, you are experiencing the issue that is mentioned in the "Symptoms" section. To resolve this issue, follow these steps:
Article ID: 934076 - Last Review: January 14, 2015 - Revision: 2.0