Disruption of service to all remote sites and high CPU utilization by Lsass.exe and Netsh.exe processes in IPsec tunnel mode site-to-site VPN scenario in ISA Server 2006

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Symptoms
You configure many IPsec tunnel mode site-to-site virtual private network (VPN) connections on a computer that is running Microsoft Internet Security and Acceleration (ISA) Server 2006. When you update the VPN configuration, you notice sustained high CPU utilization by the following processes:
  • Lsass.exe
  • Netsh.exe
The high CPU utilization decreases after a certain time, depending on the number of site-to-site VPN connections.

Additionally, you experience the following symptoms:
  • All remote sites lose connectivity.
  • There is disruption of ISA services, such as server publishing rules.
  • When you stop the firewall service, you receive an error message that states that the service cannot be stopped.
Cause
This problem occurs because ISA server deletes and then re-creates all the IPsec filters when you reload the VPN configuration.

ISA server creates a mesh topology of IPsec filters to allow for traffic between all the sites and the ISA server. This process occurs even if no network rules are configured to enable the traffic between all the sites and the ISA server. When you update a VPN configuration, ISA server deletes and then re-creates all the IPsec filters. If you have many sites, it takes a long time for the ISA server to delete and then to re-create the IPsec filters.

Note You can use IPsec Policy Microsoft Management Console (MMC) snap-in to view IPsec filters.
Resolution
To resolve this problem, install the hotfix that is described in Microsoft Knowledge Base article 934587.
934587 Description of the ISA Server 2006 hotfix package: March 30, 2007

Post-hotfix installation information

After you install the hotfix, you must run the following Microsoft Visual Basic script. To do this, follow these steps:
  1. Start Notepad.
  2. Copy the following script into a Notepad file, and then save the text file as a Visual Basic script file by using the .vbs file name extension. For example, save the file as HotfixKB934410.vbs.
    Const SE_VPS_GUID = "{143F5698-103B-12D4-FF34-1F34767DEabc}"Const SE_VPS_NAME = "EnableHotfix934410"Const SE_VPS_VALUE = trueSub SetValue()    ' Create the root obect.    Dim root  ' The FPCLib.FPC root object    Set root = CreateObject("FPC.Root")    'Declare the other objects needed.    Dim array       ' An FPCArray object    Dim VendorSets  ' An FPCVendorParametersSets collection    Dim VendorSet   ' An FPCVendorParametersSet object    ' Get references to the array object    ' and the network rules collection.    Set array = root.GetContainingArray    Set VendorSets = array.VendorParametersSets    On Error Resume Next    Set VendorSet = VendorSets.Item( SE_VPS_GUID )    If Err.Number <> 0 Then        Err.Clear        ' Add the item        Set VendorSet = VendorSets.Add( SE_VPS_GUID )        CheckError        WScript.Echo "New VendorSet added... " & VendorSet.Name    Else        WScript.Echo "Existing VendorSet found... value- " &  VendorSet.Value(SE_VPS_NAME)    End If    if VendorSet.Value(SE_VPS_NAME) <> SE_VPS_VALUE Then        Err.Clear        VendorSet.Value(SE_VPS_NAME) = SE_VPS_VALUE        If Err.Number <> 0 Then            CheckError        Else            VendorSets.Save false, true            CheckError            If Err.Number = 0 Then                WScript.Echo "Done with " & SE_VPS_NAME & ", saved!"            End If        End If    Else        WScript.Echo "Done with " & SE_VPS_NAME & ", no change!"    End IfEnd SubSub CheckError()    If Err.Number <> 0 Then        WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description        Err.Clear    End IfEnd SubSetValue
  3. Double-click the Visual Basic script file that you created in step 2 to run the script.
To remove the script, you must run the following Visual Basic script.
Const SE_VPS_GUID = "{143F5698-103B-12D4-FF34-1F34767DEabc}"Const SE_VPS_NAME = "EnableHotfix934410"Const SE_VPS_VALUE = falseSub SetValue()    ' Create the root obect.    Dim root  ' The FPCLib.FPC root object    Set root = CreateObject("FPC.Root")    'Declare the other objects needed.    Dim array       ' An FPCArray object    Dim VendorSets  ' An FPCVendorParametersSets collection    Dim VendorSet   ' An FPCVendorParametersSet object    ' Get references to the array object    ' and the network rules collection.    Set array = root.GetContainingArray    Set VendorSets = array.VendorParametersSets    On Error Resume Next    Set VendorSet = VendorSets.Item( SE_VPS_GUID )    If Err.Number <> 0 Then        Err.Clear        ' Add the item        Set VendorSet = VendorSets.Add( SE_VPS_GUID )        CheckError        WScript.Echo "New VendorSet added... " & VendorSet.Name    Else        WScript.Echo "Existing VendorSet found... value- " &  VendorSet.Value(SE_VPS_NAME)    End If    if VendorSet.Value(SE_VPS_NAME) <> SE_VPS_VALUE Then        Err.Clear        VendorSet.Value(SE_VPS_NAME) = SE_VPS_VALUE        If Err.Number <> 0 Then            CheckError        Else            VendorSets.Save false, true            CheckError            If Err.Number = 0 Then                WScript.Echo "Done with " & SE_VPS_NAME & ", saved!"            End If        End If    Else        WScript.Echo "Done with " & SE_VPS_NAME & ", no change!"    End IfEnd SubSub CheckError()    If Err.Number <> 0 Then        WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description        Err.Clear    End IfEnd SubSetValue
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 934410 - Last Review: 01/15/2015 15:25:23 - Revision: 2.0

  • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
  • kbnosurvey kbarchive kbqfe kbexpertiseadvanced kbprb KB934410
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