Article ID: 936129 - View products that this article applies to.
In Microsoft Windows XP, you try to create a new network connection in the Network Connections item in Control Panel. However, the Create a new connection option does not appear in the Network Tasks list. Therefore, you cannot create the new network connection. This behavior occurs even if you are using a user account that is a member of the Network Configuration Operators local group.
This problem occurs if the following conditions are true:
This problem occurs because of behavior that occurs on a computer that has not joined a domain. The system does not check whether the user account is a member of the Network Configuration Operators local group before the system creates a new connection. Therefore, users who are not members of the Administrators group cannot create new network connections.
After you apply this hotfix, Windows XP checks whether a user is a member of the Network Configuration Operators local group. Then, Windows XP determines whether the user can create a new network connection.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP, x86-based versions
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To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Network Configuration Operators group, click the following article number to view the article in the Microsoft Knowledge Base:
297938For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/297938/ )A description of the Network Configuration Operators group
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 936129 - Last Review: October 8, 2011 - Revision: 4.0