Article ID: 936729 - View products that this article applies to.
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You experience the following symptoms when you are using Microsoft Forefront Client Security.
Symptom 1In an environment that has many managed client computers, you request an on-demand scan from the Forefront Client Security Dashboard. However, the client computers take many hours to receive the scan request and to start the scan.
During this period, the ScanNow button on the Forefront Client Security Dashboard remains unavailable. Additionally, the following notification appears in the notification list:
Symptom 2When the Forefront Client Security Management Service tries to import the anti-malware signatures into the Microsoft SQL OnePoint database, you experience one of the following problems:
Cause 1Symptom 1 occurs because Forefront Client Security calls each computer individually to run the scan when Forefront Client Security sends a scan request. In addition, Forefront Client Security calls the Anti-malware (AM) scan and the Security State Assessment (SSA) scan as separate tasks. After you apply this hotfix, the individual scan requests are handled in batches to increase performance.
Cause 2Symptom 2 occurs because of the number of characters in various entries that are in the signatures files. After you apply this hotfix, the entries are truncated to 64 characters.
Hotfix informationTo resolve this problem, apply the Forefront Client Security Management server hotfix that is described in the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/940060/ )A hotfix is available that resolves several symptoms in Forefront Client Security Management Server
Hotfix replacement informationThis hotfix has been replaced by hotfix 940060.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates