Description of the Outlook 2007 hotfix package: May 15, 2007

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This article describes the Microsoft Office Outlook 2007 issues that are fixed in the Outlook 2007 hotfix package that is dated May 15, 2007.

This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • You create a form that uses the Item.Close statement in an Item_Write event. When you save and then close a new item that was created by using the form in Outlook 2007, Outlook 2007 closes unexpectedly. Additionally, you receive the following error message:
    Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
    When you view the data in the error report, the report contains an error signature that resembles the following error signature.
    Application nameApplication versionModule nameModule versionOffset
  • When a message is saved as a missed conversation in the Microsoft Office Communicator folder in Outlook 2007, the message indicator for the folder does not indicate a new, unread message.
  • The regional options on the computer are set to Latvian. In an Outlook form, you either click a date in a date field or type the date and then add a space after the date in a date field. When you press TAB to exit the date field, the date is removed. Additionally, the date is replaced with None.
More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTime
Microsoft Windows Installer .msp file information
File nameFile sizeDateTime
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File nameFile versionFile sizeDateTime
Additional notes
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
    824684 Description of the standard terminology that is used to describe Microsoft software updates
outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Article ID: 937212 - Last Review: 01/16/2015 09:52:32 - Revision: 3.0

Microsoft Office Outlook 2007

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