Article ID: 937286 - View products that this article applies to.
This article describes various scenarios in which you must manually install the updated Help files package for Windows Vista service packs. You must manually install the Help files because the Windows Vista service pack stand-alone packages do not contain the updated Windows Vista Help files.
Update informationThe following files are available for download from the Microsoft Download Center:
Download the Update for Windows Vista (KB937286) package now.
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Download the Update for Windows Vista for x64-based Systems (KB937286) package now.
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For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(https://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
The stand-alone packages of Windows Vista Service Pack 1 or of Windows Vista Service Pack 2 do not contain the updated Windows Vista SP1 Help files.
The updated Windows Vista Help file packages are named "Update for Help Files." These files are packaged separately for each language.
The updated Help files have been excluded from the stand-alone packages to reduce the size of the packages. However, the updated Windows Vista Help files are contained in the retail and OEM versions of Windows Vista that include a service pack. Therefore, if you perform a clean installation of a version of Windows Vista that includes a service pack, you do not have to add an updated Help file.
The following list describes various scenarios in which you must manually install the "Update for Help Files" package to obtain the updated Windows Vista Help files:
http://www.microsoft.com/downloads/details.aspx?FamilyID=dd4affa2-f435-4c42-82da-110948c001c1Additionally, the same updates will be released through Windows Update for all languages. However, the "Update for Help Files" packages are built under the same Microsoft Knowledge Base article number, KB 937286. Therefore, if a system has more than one language installed and also has the corresponding "Update for Help Files" packages installed, Windows Vista Software Explorer displays multiple entries of KB 937286. Additionally, the title of the package will not display the language of the package.
Information about how to verify the "Update for Help Files" package installation for IT administrators and for OEM partnersYou can determine whether the "Update for Help Files" package has been installed on computer for a specific language version. To do this, examine the following directory:
%SYSTEMROOT%\Help\Windows\[region code]The "Update for Help Files" packages for specific languages include the language or region code in the file name. For example, the update package file name for the English-US version of 32-bit Windows Vista is windows6.0-kb937286-x86-en-us.msu. In this file name, "en-us" is the language or region code. The following is a typical path of the Help file directory:
C:\Windows\Help\Windows\EN-USNote This example uses the English-US region.
If all the files in the directory have a modification date of November 2, 2006, the Help file update package has not been installed for that language or region. If 90% of the files in the directory have a modification date of January 18, 2008, the Help file update package has been installed for that language or region.
Article ID: 937286 - Last Review: September 23, 2011 - Revision: 7.0