Error message when you reinsert an SD card into a Windows Vista-based computer: "There might be a problem with some files on this device or disc"

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Consider the following scenario:
  • On a Windows Vista-based computer, you use a Secure Digital (SD) card.
  • You click the Safely Remove Hardware icon in the notification area, and then you click Safely remove Device_name to remove the device.
  • You reinsert the device.
In this scenario, you may receive an error message that resembles the following:
There might be a problem with some files on this device or disc. This can happen if you remove the device or disc before all files have been written to it.

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable2,32906-Jul-200711:01Not Applicable
X86_sdbus.inf_31bf3856ad364e35_6.0.6000.20634_none_7069aa66e662dcbb.manifestNot Applicable1,47206-Jul-200711:02Not Applicable
X86_sffdisk.inf_31bf3856ad364e35_6.0.6000.20634_none_a2c276a605f5beaa.manifestNot Applicable2,45206-Jul-200711:02Not Applicable
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_sdbus.inf_31bf3856ad364e35_6.0.6000.20634_none_cc8845ea9ec04df1.manifestNot Applicable1,47406-Jul-200711:06Not Applicable
Amd64_sffdisk.inf_31bf3856ad364e35_6.0.6000.20634_none_fee11229be532fe0.manifestNot Applicable2,45406-Jul-200711:06Not Applicable
Update.mumNot Applicable2,32906-Jul-200711:01Not Applicable
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
More information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 937651 - Last Review: 01/16/2015 09:38:05 - Revision: 5.0

  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
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