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Consider the following scenario:
You set up an offline files synchronization partnership between a Windows Vista-based computer and a network share. After you do this, the files on the network share are copied to the Windows Vista-based computer.
When you work offline, you update both the network share and the copy.
When you try to synchronize the network share and the copy, you receive an error message that resembles the following:
Sync conflicts have occured
In Windows Vista Sync Center, you use the Keep both versions option to resolve the conflict.
In this scenario, Sync Center indicates that the conflict has been resolved and that the synchronization is successful. However, when you synchronize the network share and the copy again, you receive the same error message.
This problem occurs if you use the Keep both versions option while you are working offline.
This problem occurs because of an error in the Cscsvc.dll file.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
To use this hotfix, you do not have to make any changes to the registry.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista Enterprise 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Home Premium, Windows Vista Ultimate