Error message when you try to run the DMInstaller_CE4.2_ARM.exe file on a Windows CE 4.2-based device: "DMInstaller_ce4.2_arm is not a valid Windows CE application"

This article has been archived. It is offered "as is" and will no longer be updated.
On a Windows CE 4.2-based device, you try to run the DMInstaller_CE4.2_ARM.exe file that is included in Microsoft Systems Management Server (SMS) 2003 Device Management Feature Pack update or in SMS 2003 R2. However, you receive the following error message:
DMInstaller_ce4.2_arm is not a valid Windows CE application
This problem occurs because the DMInstaller_CE4.2_ARM.exe file cannot run in Windows CE 4.2.
To resolve this problem, run the DmInstaller_WinCE4.2_arm.exe file that is included in this hotfix.

To install the Windows CE 4.2 device client, follow these steps:
  1. Copy the following files to the device file system or to a memory card:
    • DmInstaller_WinCE4.2_arm.exe

      Note This file is located in the following folder:
      SMS installation folder\DeviceClientDeployment\Locale ID folder
      In this path, SMS installation folder represents the folder where SMS 2003 is installed, and Locale ID folder represents the folder that corresponds to the locale.
  2. Create a new ClientSettings.ini file in the folder where the DmInstaller_WinCE4.2_arm.exe file and the file are saved. Or, copy the sample ClientSettings.ini file and modify it to match the actual environment. For example, change the DMPServerName value in the file.

    The following is a sample ClientSettings.ini file:
    [Settings]; Client Install Action:; Set to 'None' to perform no change in DM client state; Set to 'Install' to install the DM client; Set to 'Uninstall' to remove the DM clientClientInstallAction=Install;Set to the name of cab file that corresponds to the deviceClient=DeviceClient_ce4.2_arm.CAB; version of the clientClientVersion = 2.50.3635.1232  ; DMServerName is the server name of the Device Management; Point which the device will connect to.  ; ** This must be changed for correct DM client operation **DMServerName=DMServerName ; Use Https option:; The default value here is True which requires; a server certificate to be installed on the device, see; documentation for more information.; Set to 'True' to enable the agent for secure http; Set to 'False' to disable the agent for secure httpUseHttps=True; Installation of Certificates option:; Set to 'True' to install certificates; Set to 'False' not to perform certificate installation; the cert files must be in the same folder as the ; other client install filesInstallCerts=False; Client Install Type option:; Set to 'Clean' to remove program database; Set to 'Preserve' to keep the record of installed programsInstallType=Preserve; enable logging as true or falseEnableLogging=true
  3. Run the DmInstaller_WinCE4.2_arm.exe file.

Verifying that the device client works correctly

The device client works correctly on a device that is running Windows CE 4.2.0 or a later version if the necessary operating system components are included in the build of Windows CE. Verify that the following conditions are true:
  • The device is using an ARM processor.
  • Internet Explorer is working correctly on the device.

Device Management Setup Wizard

After you install the appropriate device client, make sure that device client is working. To do this, follow these steps:
  1. Click Start, click to Settings, and then click System tab. Verify that Device Management item appears on the System tab.
  2. Run the Device Management Setup Wizard, click Info, and then click Setup. This step displays the Device Management Setup (1/2) page.
  3. When you specify a server name in the Server name field, or when you specify an IP address in the IP address field, verify that the next step of the wizard opens Internet Explorer. If you receive an error message, you can verify that the device client is working correctly.
  4. On the Info page, verify that Running appears next to the Service status entry. Verify that values appear next to the Device ID entry and the Client version entry.

Device management point server

Additionally, verify the functionality of the device client on a device management point server. To do this, verify that the following conditions are true:
  • The device is listed in the All Devices collection.
  • Resource Explorer displays inventory data for the device if hardware inventory is enabled.
  • You can successfully distribute a program to the device.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix, the following prerequisites are required:
  • The device must be running Windows CE 4.2.
  • The device must be using an ARM processor.

Restart requirement

You do not have to restart the device after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 938504 - Last Review: 01/16/2015 02:26:17 - Revision: 3.0

Microsoft Systems Management Server 2003, Microsoft Systems Management Server 2003 R2

  • kbnosurvey kbarchive kbautohotfix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB938504
ERROR: at System.Diagnostics.Process.Kill() at Microsoft.Support.SEOInfrastructureService.PhantomJS.PhantomJSRunner.WaitForExit(Process process, Int32 waitTime, StringBuilder dataBuilder, Boolean isTotalProcessTimeout)