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You install the Reporting feature on a server in a Microsoft System Center Operations Manager 2007 environment. When you run a report by using the Operations console on a client computer, the report scheduling fails. Additionally, the date format is not converted correctly between the client computer and the server.
This problem occurs if the regional settings on the client computer differ from the regional settings on the server.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
There are no prerequisites for installing this hotfix.
You do not have to restart the computer after you apply this hotfix. However, the hotfix installation process restarts the Operations Manager service.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
Hotfix installation instructions
You must apply this hotfix on all computers that are running the System Center Operations Manager 2007 Operations console. To do this, follow these steps:
Copy the SYSTEMCENTEROPERATIONSMANAGER2007-RTM-KB938507-X86-AMD64-ENU.msi file either to a local folder or to an available shared network folder.
Run the SYSTEMCENTEROPERATIONSMANAGER2007-RTM-KB938507-X86-AMD64-ENU.msi file locally.
Note You can run this file either from Windows Explorer or at a command prompt.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007, x86-based versions