Article ID: 938818 - View products that this article applies to.
Note If you would rather fix this problem yourself, go to the "Let me fix it myself" section.
(https://support.microsoft.com/kb/2415237/ )Can't preview pictures in Windows Photo Gallery in Windows Vista
(https://support.microsoft.com/kb/930102/ )Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista
For more information about other issues that the MATS package fixes, go to the "Other issues that the MATS package fixes" section.
When you start a slide show in Windows Photo Gallery on a computer that is running Windows Vista, pictures in the slide show are not displayed.
When you start a slide show, Windows Vista uses the Windows Experience Index ratings for Graphics to determine whether to use the DirectX Exclusive mode or the GDI+ mode to draw the images. If the DirectX Exclusive mode is used to draw the images, the progressive scan mode is always used. However, the display may not support the progressive scan mode or the non-interlaced scan mode in the current resolution. In this situation, you experience the issue that is described in the "Symptoms" section.
Note Some displays only support the interlaced mode in specific resolutions. For example, many plasma and LCD televisions use the 480i mode or the 1080i mode. In these examples, the letter "i" signifies "interlaced."
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To fix this problem, use one of the following methods:
Method 1Use a display that support progressive mode in the selected resolution.
Method 2Edit the registry to force Windows Vista to use the GDI+ mode. To do this, follow these steps:
Click here to understand how the MATS package works to fix this problem
(https://support.microsoft.com/kb/930097/ )Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista
(https://support.microsoft.com/kb/2415238/ )Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista
(https://support.microsoft.com/kb/2009298/ )Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7
(https://support.microsoft.com/kb/944221/ )Windows Live Photo Gallery freezes or can't start
(https://support.microsoft.com/kb/939395/ )An image and its background become yellow in Windows Photo Gallery in Windows Vista
(https://support.microsoft.com/kb/2425702/ )A screen saver that displays pictures stops working in Windows
Article ID: 938818 - Last Review: May 2, 2012 - Revision: 15.0