FIX: Error message when you use Microsoft BizTalk Server 2006 R2 to receive HIPAA messages

This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario:
  • You use Microsoft BizTalk Server 2006 R2 to receive "Health Insurance Portability and Accountability Act" (HIPAA) messages.
  • Equivalent subloops or equivalent segments are not in the order in which they appear in the implementation guide.
In this scenario, you may receive an error message in the event log that resembles the following error message:
(Segment level error)
SegmentID: NM1
Position in TS: 47
Additionally you receive the following message in the event log:

Unexpected segment
...NM1*FA*2*Dr Doctor~
N3*112 Oak St~

Note The error message information differs from the source files.
This problem occurs because the BizTalk Server 2006 R2 Electronic Data Interchange (EDI) runtime assumes that the equivalent subloop and the equivalent segments are in the order in which they appear in the implementation guides. The EDI runtime cannot parse any HIPAA messages that are not in that order. However, per the HIPAA implementation guides, the equivalent subloop and the equivalent segments are not ordered.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
microsoftedixsdtemplateskb939080Not applicable399,87215-Oct-200713:22x86
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

This hotfix includes some code fixes. This hotfix also includes a new set of HIPAA schemas. After you install this hotfix, the MicrosoftEdiXSDTemplatesKb939080.exe file is in the following folder:
<Drive>:\Program Files\Microsoft BizTalk Server 2006\XSD_Schema\EDI
This hotfix contains updated schemas. Double-click this compressed file to unzip it. However, be aware that if you unzip the file to the same directory as the existing schemas, the existing schemas may be overwritten.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 939080 - Last Review: 01/16/2015 08:23:00 - Revision: 2.0

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