Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows
Note If you are experiencing the symptoms that are described this article, see the following Microsoft Knowledge Base article to resolve these symptoms:
940520 The host process for Windows Services stops working after you download Microsoft updates on a computer that is running Windows Vista
The update that is described in this article prevents the symptoms that are described in this article. However, you cannot use this update to recover from symptoms that you are experiencing.
When updates are being downloaded from Windows Update on a Windows Vista-based computer, you may experience the following symptoms:
A dialog box appears that indicates that the host process for Windows Services has stopped working.
After you restart the computer, you receive the following error message in a Windows Update dialog box:
Some Updates were not installed Failed: xx updates Error(s) Found: Code 800706BA
An event that resembles the following is logged in the Application log:
Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: date Time: time Computer: computer name User: N/A Description: Faulting application svchost.exe_BITS, version 6.0.6000.16386, time stamp 0x4549adc4, faulting module qmgr.dll, version 7.0.6000.16386, time stamp 0x4549bd9f, exception code 0xc0000005
This problem occurs because the Background Intelligent Transfer Service (BITS) state files are corrupted. This problem stops the host process for Windows Services. This behavior prevents you from using BITS to transfer files.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
Hotfixes and security updates that are included in SP2 for Windows Vista Service and for Windows Server 2008
For more information about the hotfixes and the security updates that are included in SP2 for Windows Vista and for Windows Server 2008, visit the following Microsoft TechNet Web site: -
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
No prerequisites are required.
You must restart the computer after you install this update.
Update replacement information
This update does not replace any other updates.
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Business 64-bit Edition, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition