Note The four parameters in this Stop error message vary. Not all "Stop 0x000000ab" error messages are caused by this problem.
Additionally, the following event is logged in the System log:
Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: Date Time: Time User: N/A Computer: ComputerName Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ab (parameter1, parameter2, parameter3, parameter4). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
This problem occurs because of an error in the Adobe Acrobat PDFWriter driver (Pdfkd.dll).
To work around this problem, uninstall the Acrobat PDFWriter driver.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The following are details about the Acrobat PDFWriter driver:
OEM: Acrobat PDFWriter Version: 2 Name: Acrobat PDFWriter Environment: Windows NT x86 Driver DLL: %SystemRoot%\system32\spool\DRIVERS\W32X86\2\PDFKD.DLL Driver file date: Wednesday, June 11, 1997 6:16:44 PM (0 ms) Pacific Daylight Time
Note Other builds of version 2 of this driver may also have this problem.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.