You receive an access violation error message in module Imjkapi.dll when you try to install hotfix 929550 or any Windows update on a Windows Vista-based computer that has the locale set to Korean

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
Consider the following scenario. You install the Korean version of a 2007 Microsoft Office suite or of a 2007 Office program on a Windows Vista-based computer that has the locale set to Korean. Additionally, Microsoft Office IME 2007 is set as the default input language. In this scenario, you receive an access violation error message in module Imjkapi.dll when you try to install hotfix 929550 or any Windows update. Additionally, the hotfix or updates do not install successfully.
Cause
This problem occurs when you try to install hotfix 929550 or any Windows update after you install the 2007 Office suite or program.
Resolution

How to obtain the hotfix

This issue is fixed in the Input Method Editor (Korean) 2007 Hotfix Package that is dated July 7, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937905 Description of the Input Method Editor (Korean) 2007 hotfix package: July 7, 2007
Workaround
To work around this problem, use one of the following methods:

Method 1

Install hotfix 929550 before you install the 2007 Office suite or the 2007 Office program.

Method 2

Change the default input language to the Microsoft IME for Korean (Korea).
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about hotfix 929550, click the following article number to view the article in the Microsoft Knowledge Base:
929550 When you connect a PCI ExpressCard device to a portable Windows Vista-based computer, the device may not work correctly
ime2007 ime2k7 ime12
Properties

Article ID: 939873 - Last Review: 01/16/2015 02:06:50 - Revision: 4.0

  • kbnosurvey kbarchive kbupdateissue kboffice2007postrtmfix kberrmsg kbexpertiseinter kbqfe kbbug kbfix KB939873
Feedback
ERROR: at System.Diagnostics.Process.Kill() at Microsoft.Support.SEOInfrastructureService.PhantomJS.PhantomJSRunner.WaitForExit(Process process, Int32 waitTime, StringBuilder dataBuilder, Boolean isTotalProcessTimeout)