When you try to install one or more of the Windows Live services, the installation does not start or the installation program stops responding (hangs) and does not finish the installation. You receive an error message that states that the installation was not completed. That message generally lists an error code number.
When an installation is not successfully completed, it is usually because of one of the following reasons:
The system does not meet the minimum requirements for the Windows Live service.
You are trying to install the selected Windows Live service while you are logged on to the computer as a user who does not have administrator permissions.
You have an earlier version of the Windows Live service installed.
A file that must be overwritten is being used by another program.
Another software application blocked the installation of the Windows Live service.
Your installation files are missing required components.
This article contains steps to verify and fix these problem conditions. Follow these steps in the order that they appear. To check for the most common causes of installation issues, follow these steps:
Verify that your system meets the system requirements for the Windows Live service that you want to install.
To view the system requirements, visit the following Web site:
Click the link to install the Windows Live service that you want to install.
Note The installer files for Windows Live services are large. The installation process usually takes 5 to 15 minutes per interval. This depends on the speed of your Internet connection and your available disk space. You may notice that the installation window disappears occasionally. This is ordinary behavior. Rest assured that the installation process is still running in the background.