On a computer that is running Microsoft Windows Small Business Server 2003, you receive one of the following error messages when you try to run a wizard in the Server Management console.
Error message 1
This wizard can only be run on a Small Business Server computer.
Error message 2
The Wizard name cannot run on this operating system. The computer must be running Microsoft Small Business Server 2003.
Error message 3
An unexpected error occurred (80070057) The parameter is incorrect.
Additionally, after you open the Modify Storage for Deleted Files and E-mail task in the Backup Wizard, you cannot access the Storage Allocation for Deleted Files and E-mail page. Instead, after you click Next on the Welcome page, the Backup Wizard goes directly to the Complete the Small Business Server Backup Configuration Wizard page. Then, you receive the following message when you click Finish:
An unexpected error occurred (80070002) The system cannot find the file specified.
When you try to run the Windows Small Business Server Transition Pack, you may receive the following error message:
You can run this upgrade only on a computer running Microsoft Windows Small Business Server 2003.
This problem occurs if the following registry subkey is missing:
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: