If you have more than one provider registered on a Windows Server 2003-based computer, the Volume Shadow Copy Service tries to start the providers in the following order:
However, if the hardware provider cannot be started for some reason, the Ntbackup tool cannot perform a system state backup as expected. Additionally, the following events are logged in the Application log:
Note This is the default output only if the in-box Volume Shadow Copy Service system provider is installed.
If the command returns additional providers and if you experience any of the error events that are described in the "Symptoms" section, contact the vendor to determine whether an update is available for the provider in question.
To configure the Ntbackup tool to use the in-box Volume Shadow Copy Service system provider as the default provider, follow these steps:
Click Start, click Run, type regedit , and then click OK.
Locate the following registry subkey, and then right-click it: