Article ID: 943073 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
In a Microsoft Exchange Server 2007 organization, you send a Rich Text Format (RTF) e-mail message to an external, non-Exchange Server recipient. The message contains an inline image attachment. However, when the recipient receives the e-mail message, the image attachment appears as a red "X" in the message body. Additionally, the attachment list does not include the image file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about a related problem, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/940329/ )Inline attachments are converted to inline hyperlinks in an RTF e-mail message that is sent from an Exchange 2007 organization
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 943073 - Last Review: January 16, 2015 - Revision: 2.1