Article ID: 943081 - View products that this article applies to.
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Consider the following scenario. You install 2007 Microsoft Office Suite Service Pack 1 (SP1). Then, you view any 2007 Office system SP1 update under Add or Remove Programs in Control Panel. In this scenario, the title of the SP1 update contains garbage characters.
This issue occurs when the 2007 Office Suite is installed by using a language locale that differs from the current language locale of the computer's operating system. Specifically, the SP1 update information is encoded as ANSI text characters that are not displayed correctly when East Asian language support is used.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 943081 - Last Review: January 16, 2015 - Revision: 2.0