You cannot apply the hotfix that is described in Microsoft Knowledge Base article 935276 on a Windows Vista-based computer

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When you try to apply the hotfix that is described in Microsoft Knowledge Base article 935276 on a Windows Vista-based computer, the attempt is not successful.

Note The hotfix that is described in Microsoft Knowledge Base article 935276 resolves an installation problem that occurs with Web Services on Devices (WSD)-based devices.

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTimePlatform
X86_d36e449ee18edc28d340e417b8229fc3_31bf3856ad364e35_6.0.6000.20690_none_b1b9a42b145a7a11.manifestNot Applicable70601-Oct-200719:11Not Applicable
X86_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.0.6000.20690_none_7495252d3a2c2615.manifestNot Applicable9,29501-Oct-200719:11Not Applicable
Msftwdf_kernel_01005_inbox_critical.wdfNot Applicable307-Jan-200705:45Not Applicable
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_3bd2bb2fabb67bdc5c2eb216112051bf_31bf3856ad364e35_6.0.6000.20690_none_8384eba55fa76ac6.manifestNot Applicable71001-Oct-200719:11Not Applicable
Amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.0.6000.20690_none_d0b3c0b0f289974b.manifestNot Applicable9,57901-Oct-200719:15Not Applicable
Msftwdf_kernel_01005_inbox_critical.wdfNot Applicable307-Jan-200705:45Not Applicable
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
WSD Device

Article ID: 943169 - Last Review: 01/16/2015 09:51:52 - Revision: 3.0

Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Business 64-bit Edition, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition

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