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"The System cannot find the file specified" error occurs when you try to install Windows Server 2003 Service Pack 2

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Source: Microsoft Support
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Action
Result


When you are trying to install Service pack 2 onto a Windows Server 2003 computer, you receive the following error messages in order:

Service Pack 2 Setup Error
The System cannot find the file specified.

Service Pack 2 Setup Error
Service Pack 2 installation did not complete.

In the svcpack.log file, you can see messages similar to the followings:

179.058: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
179.058: DoInstallation: Failed to unregistering spuninst.exe for recovery.
179.158: The system cannot find the file specified.
225.304: Message displayed to the user: The system cannot find the file specified.
225.304: User Input: OK
225.304: Service Pack 2 installation did not complete.
253.285: Message displayed to the user: Service Pack 2 installation did not complete.
253.285: User Input: OK
253.285: Update.exe extended error code = 0x1ffe0002
253.285: Update.exe return code was masked to 0x643 for MSI custom action compliance.



Cause


This problem may occur when the following registry key is missing.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole]
Resolution


If the key is missing, please find a Windows Server 2003 computer that is freshly installed, and export this key. Import the key to the problematic computer.
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Article ID: 944354 - Last Review: 10/29/2007 09:51:50 - Revision: 1.1

Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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