Article ID: 944696 - View products that this article applies to.
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In a Windows Server 2003-based cluster, the Resource Monitor process may crash when the following conditions are true:
This problem may occur if the Resource Monitor does not serialize calls that are made to a cluster resource. When the Resource Monitor schedules multiple requests at the same time to the Symantec Resource DLL (Vxres.dll), the Symantec Resource DLL may allocate a buffer space that is too small. Therefore, the Resource Monitor process crashes.
To resolve this problem, contact Symantec for a resolution.
For more information, visit the folliwng Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For information about how to contact Symantec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
(https://support.microsoft.com/kb/65416/ )Hardware and software vendor contact information, A-K
(https://support.microsoft.com/kb/60781/ )Hardware and software vendor contact information, L-P
(https://support.microsoft.com/kb/60782/ )Hardware and software vendor contact information, Q-Z
Article ID: 944696 - Last Review: January 16, 2015 - Revision: 2.0