You cannot open the Exchange Management Console in Exchange Server 2007
This problem may also occur if Exchange Powershell cannot connect to a server that has stored credentials. Exchange Powershell must connect to the server to retrieve forest information that is incorrect or that does not have correct permissions.
- Use a new account to log on to the computer on which the corrupted profile resides.
- In My Computer, locate the "Documents and Settings\user profile" folder.
Note user profile is the name of the corrupted user profile.
- Back up all the content in this folder to a safe location.
- Delete this folder.
- Log off the computer.
- Log back on to the computer by using the account that had the corrupted profile. The Windows profile for the user account is re-created.
- Click Start, click Run, type control keymgr.dll, and the click OK.
- Click Back up, and then follow the instructions to save the current entries.
- Delete any entry that matches the names of the Exchange servers and domain controllers in your organization. Typically, you want to clear all entries.
- Try to open the Exchange Management Console.
Article ID: 945604 - Last Review: 12/11/2007 21:16:00 - Revision: 2.0
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