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When you create a new collection by using the Distribute Software wizard in Microsoft Systems Management Server (SMS) 2003, the new collection does not appear in the user interface. This symptom occurs when the following conditions are true:
You run the Distribute Software wizard in SMS 2003 to distribute software.
In the Distribute Software wizard, you create a new collection as the advertisement target.
The current user account does not have the Read right to all instances of the Collection class.
When these conditions are true, the new collection does not appear in the user interface. Therefore, you cannot distribute software to the new collection. Additionally, when you query the collection_subcollections table, no entry is returned for the new collection.
After you apply this hotfix, newly created collections will appear in the user interface and in the collection_subcollections table. Also, the option to create a new collection will be disabled if the current user does not have sufficient security rights to create a new collection.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must have Systems Management Server 2003 Service Pack 3 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How to obtain the latest Systems Management Server 2003 service pack
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates