In Windows Preinstallation Environment (Windows PE) 2.0, you try to install an earlier operating system, such as Windows Server 2003 or Windows XP. Then, you receive the following error message during the installation:
<Task Sequence Name> has failed with the error code (0x800004005). For more information, please contact the system administrator or helpdesk operator.
This problem occurs if the system has two or more raw disks.
This problem also occurs when you try to deploy an earlier operating system by using Microsoft System Center Configuration Manager (SCCM) 2007.
Note SCCM 2007 also uses Windows PE 2.0.
This problem occurs because of a problem in Windows PE 2.0. This problem occurs when Windows PE 2.0 distinguishes between the raw disks for the system partition. If system has more than one raw disk, the function that is used to obtain system partition information returns false information.
A hotfix is available to resolve this problem. After you install this hotfix, follow these steps:
To manually extract the files to a temp location, run the following commands:
To mount the Winpe.wim file, run the Imagex.exe tool together with the following command:
IMAGEX.EXE /mountrw Path of the WinPE .WIM 1 Staging area
Copy the updated Winload.exe file and the updated Winresume.exe file to the System32\boot directory of the mounted Winpe.wim file.
Note The x64 version of the hotfix has an additional file that is named Winload.efi. You must also copy the Winload.efi file to the System32\boot directory.
Copy the updated Setbcdlocale.dll to the System32 directory of the mounted Winpe.wim file.
To unmount the Winpe.wim file, use the Imagex.exe tool together with the /commit syntax to run the following command:
Note If the Winpe.wim file is in an SCCM 2007 environment, you must update the distribution points.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.