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A Windows Server 2003-based computer may restart randomly when you set the System Failure option or you may receive an error message when you set the "Disable automatic restart on system failure" option

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
Consider the following scenarios.

Scenario 1

On a Windows Server 2003-based computer that has a McAfee product installed, you set the System Failure option to Automatically restart. In this scenario, the computer may restart randomly.

Scenario 2

On a Windows Server 2003-based computer that has a McAfee product installed, you set the Disable automatic restart on system failure option. In this scenario, you may receive one of the following error messages:
STOP 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL
STOP 0x00000019 (parameter1, parameter2, parameter3, parameter4)
BAD_POOL_HEADER
CAUSE
This problem may occur because of the Mfehidk.sys file.
RESOLUTION
To resolve this problem, contact the third-party manufacturer.
MORE INFORMATION
For more information, visit the following Web site: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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Article ID: 947478 - Last Review: 05/05/2008 21:46:39 - Revision: 2.0

Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), Microsoft Windows Server 2003, Web Edition, Microsoft Windows Server 2003, Standard x64 Edition, Microsoft Windows Server 2003, Enterprise x64 Edition, Microsoft Windows Server 2003, Datacenter x64 Edition, Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems, Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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