Article ID: 948002 - View products that this article applies to.
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When you view the subarea for workflows on an existing entity record, such as on an account record, the started time and the completed time are incorrect based on the time zone setting. Instead, the time information is displayed in Coordinated Universal Time (UTC).
This problem may occur in the Microsoft Dynamics CRM 4.0 Web client and in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards