A Visio 2003 drawing control does not load and the Visio drawing contents are not displayed when you visit a Web page that contains the drawing control

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Problem description
When you visit a Web page that contains a Microsoft Office Visio 2003 drawing control, the control does not load. Additionally, the Visio drawing contents are not displayed.

Note This issue occurs in Windows Internet Explorer 7.

To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix this problemlink. Click Runin the File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Next, go to the "Did this fix the problem?" section.
Let me fix it myself
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To fix this issue, use Registry Editor to modify the load behavior of the Visio 2003 drawing control. To do this, follow these steps.

Note Before you follow these steps, close all Internet Explorer windows.
  1. On a Window Vista-based computer, click Start, type regedit in the Start Search box, and then press ENTER.

    Note If you are prompted for an administrator password or for confirmation, type your password or click Continue.

    On a Windows XP-based computer or Windows Server 2003-based computer, click the Start button, click Run, type regedit, and then click OK.
  2. Locate and then right-click the following registry subkey:
  3. Point to New, and then click String Value.
  4. Type ThreadingModel as the name of the new registry entry, and then press ENTER.
  5. Press ENTER again to open the Edit String dialog box.
  6. Type Apartment in the Value data box, and then click OK.
  7. Exit Registry Editor.

Did this fix the problem?
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.
fixit fix it

Article ID: 948061 - Last Review: 09/12/2011 19:28:00 - Revision: 5.0

  • Microsoft Office Visio Professional 2003
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