Internet Explorer stops responding when you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body, Windows Internet Explorer stops responding. Additionally, you may notice a high level of CPU usage on the computer.
RESOLUTION
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
freeze hang performance
Properties

Article ID: 948876 - Last Review: 01/15/2015 09:57:56 - Revision: 3.2

Microsoft Dynamics CRM 4.0

  • kbnosurvey kbarchive kbautohotfix kbmbsemail kbhotfixserver kbqfe kbmbsmigrate KB948876
Feedback