Article ID: 948876 - View products that this article applies to.
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When you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body, Windows Internet Explorer stops responding. Additionally, you may notice a high level of CPU usage on the computer.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards