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Description of the Outlook 2003 hotfix package: February 21, 2008

This article has been archived. It is offered "as is" and will no longer be updated.
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 hotfix package that is dated February 21, 2008.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

Issue that the hotfix package fixes

This hotfix fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

In Outlook 2003, you enable the Show in Groups option for a folder that contains thousands of e-mail messages. When you do this, you may experience slow performance.

Additionally, you may receive the following error message:
Outlook is retrieving data from the Microsoft Exchange Server Server name. You can cancel the request or minimize this message to the Windows taskbar until Outlook closes the message automatically.
More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Note This hotfix fixes the problem if the mailbox resides on a server that is running Microsoft Exchange Server 2007. However, if you are using Exchange Server 2003, you must also install a hotfix for your Exchange server. In this scenario, please install the hotfix that is described in the following Microsoft Knowledge Base article:
948828 Error message when you enable the "Show in Groups" option for a folder that contains thousands of e-mail messages in Outlook: "Outlook is retrieving data from the Microsoft Exchange Server <ServerName>"


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download information
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook.mspNot applicable9,968,64019-Feb-200801:45Not applicable
Outlook.msp file information
File nameFile versionFile sizeDateTimePlatform
Exsec32.dll_000111.0.8205.0352,77614-Jan-200812:52Not applicable
Oladd.fae11.0.8164.0162,64819-Apr-200705:03Not applicable
Olappt.fae11.0.8164.0156,51219-Apr-200705:03Not applicable
Oljrnl.fae11.0.8164.0121,18419-Apr-200705:03Not applicable
Olmail.fae11.0.8164.0116,57619-Apr-200705:03Not applicable
Olnote.fae11.0.8164.0108,38419-Apr-200705:03Not applicable
Oltask.fae11.0.8164.0150,88019-Apr-200705:03Not applicable
Outlvbs.dll_000111.0.8164.050,01619-Apr-200704:52Not applicable
Sc2.sam11.0.8164.0114,52019-Apr-200705:03Not applicable
Schplus.sam11.0.8164.0149,34419-Apr-200705:03Not applicable
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 949289 - Last Review: 01/17/2015 13:55:00 - Revision: 3.0

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