This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario:
You are running a Windows Vista-based computer.
You try to update or to install video or audio AVstream device drivers.
The corresponding device is in suspend mode.
In this scenario, the computer crashes. Additionally, you receive the following Stop error message:
STOP: 0x00000050 (0xFFFFFF94, 0x00000000, 0x8D2E3798, 0x00000000) PAGE_FAULT_IN_NONPAGED_AREA ks.sys Address 8D2E3798 base at 8D2C5000, DateStamp 4549b186
For example, when you upgrade Windows Vista to Windows Vista Service Pack 1, the video and audio AVstream device drivers are updated. Therefore, in this situation, you may experience this issue.
A update is available to resolve this issue. To download and install update 950127, install all important updates from Windows Update. To do this, visit the Microsoft Windows Update Web site, or download the updates from the Microsoft Download Center.
The following file is available for download from the Microsoft Download Center:
You have to restart the computer after you apply this update.
Update replacement information
This update does not replace any other previously released updatees.
To use this update, you do not have to make any changes to the registry.
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Windows Vista, x64-based versions
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about AVstream, visit the following Microsoft Web site:
Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate