Description of the Office Outlook 2007 hotfix package: March 20, 2008

This article describes the Office Outlook 2007 issues that are fixed in the hotfix package that is dated March 20, 2008.

This article describes the following items about the hotfix:
  • The issues that the hotfix fixes.
  • The prerequisites for installing the hotfix.
  • Whether you must restart the computer after you install the hotfix.
  • Whether the hotfix is replaced by any other hotfix.
  • Whether you must make any registry changes.
  • The files that the hotfix contains.

List of issues fixed

This hotfix fixes the following issues:
  • 950774 Error message when you use Group Policy to add different versions of an add-in as Office Outlook 2007 trusted add-ins: "The name you entered has already been used You need to enter a unique name"
  • 950775 In the Arabic version of Outlook 2007, the folder tree pane is incorrectly shown on the left side
This hotfix fixes the following issues that are not previously documented in a Microsoft Knowledge Base article:
  • You configure Microsoft Office Outlook 2007 to potentially use HTTP as a connection protocol. If you access data from a public folder or from other user's mailbox, you may be prompted unexpectedly to enter your credentials. This problem occurs even if you currently do not use HTTP as the connection protocol.

  • You create a recurring meeting based on a custom form in Office Outlook 2007. When you open the meeting, you see the default form page instead of the custom form page.

    Note When you open the meeting series, you can see the custom form page.

  • When you invite another user to a meeting in Office Outlook 2007, Outlook may stop responding.

  • Consider the following scenario. You create a daily recurring meeting request that does not have a reminder set in Office Outlook 2003. You try to send the meeting request to an Office Outlook 2007 recipient. In this scenario, you may receive the following error message:

    The reminder for an occurrence cannot be set to appear before the previous occurrence. Shorten the reminder time or lengthen the recurrence period
    If the recipient tries to accept the meeting request, the recipient may also receive this error message.

  • You may lose some RSS feeds after you restart Office Outlook 2007 in online mode.

  • When you create a new profile in Office Outlook 2007, the creation wizard disappears before the profile is created. If you try to create a new message, you receive the following error message:
    A dialog box is open. Close it and try again.
    Additionally, you cannot close Outlook and you have to manually end the Outlook.exe process using Task Manager. Outlook stops responding, and the crash signature details are:
    Application Name: outlook.exe
    Application Version: 12.0.6300.5000
    Module Name: WWLIB.DLL
    Module Version: 12.0.6212.1000
    Offset: 00144926


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

You do not have to create or modify any registry keys to use the hotfix that is contained in this package.

File information

This hotifx may not contain all the files that you must have to fully update a product to the latest build. This hotifx contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook.mspNot Applicable14,159,36017-Mar-200817:58Not Applicable
Contents of Outlook.msp
File nameFile versionFile sizeDateTimePlatform
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 950282 - Last Review: 04/07/2008 22:40:49 - Revision: 4.2

Microsoft Office Outlook 2007

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