You cannot apply the changes that you make on the Access tab of the properties page for an SMTP virtual server on a Windows Server 2003-based computer after you apply hotfix 946517

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
Consider the following scenario. You have a Windows Server 2003-based computer that has the Simple Mail Transfer Protocol (SMTP) service installed. You edit the properties of an SMTP virtual server in Internet Information Services (IIS) Manager. You change some settings on the Access tab of the properties page. However, when you click Apply or OK to apply the changes, you receive the following error message:
SMTP Configuration - Unspecified Error.
Therefore, you have to click Cancel to exit the properties page, and you cannot apply the changes.

Note This problem occurs after you apply hotfix 946517 on the computer.
Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 1, x86-based versions
File nameFile versionFile sizeDateTime
Smtpsnap.dll6.0.3790.31812,098,68813-Aug-200815:16
Windows Server 2003 with Service Pack 2, x86-based versions
File nameFile versionFile sizeDateTime
Smtpsnap.dll6.0.3790.43412,098,68813-Aug-200814:55
Windows Server 2003 with Service Pack 1, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Smtpsnap.dll6.0.3790.31812,771,45613-Aug-200815:05IA-64SP1Not Applicable
Wsmtpsnap.dll6.0.3790.31812,098,68813-Aug-200815:05x86SP1WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Smtpsnap.dll6.0.3790.43252,771,45613-Aug-200815:07IA-64SP2Not Applicable
Wsmtpsnap.dll6.0.3790.43412,098,68813-Aug-200815:07x86SP2WOW
Windows Server 2003 with Service Pack 1, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Smtpsnap.dll6.0.3790.31812,314,24013-Aug-200815:06x64SP1Not Applicable
Wsmtpsnap.dll6.0.3790.31812,098,68813-Aug-200815:06x86SP1WOW
Windows Server 2003 with Service Pack 2, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Smtpsnap.dll6.0.3790.43412,314,24013-Aug-200815:08x64SP2Not Applicable
Wsmtpsnap.dll6.0.3790.43412,098,68813-Aug-200815:08x86SP2WOW
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 950426 - Last Review: 01/16/2015 16:16:32 - Revision: 3.0

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • kbnosurvey kbarchive kbexpertiseinter kbautohotfix kbwinserv2003postsp2fix kbbug kbfix kbqfe KB950426
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